Questions About Zizzz Deliveries and Returns

 

How long will it take for my goods to be delivered?

The delivery time depends on the country in which you live:

- Switzerland: 2-3 working days
- Germany: 2-3 working days
- all other EU countries: 4-6 working days

Please note that the mentioned delivery times are only indicative.

Who delivers my goods?

In Switzerland, we work with the DPD for all our deliveries. We use Amazon for our logistics in all EU countries. Amazon uses well-known carriers such as DHL, TNT and MRW for the delivery.

Do you deliver for free?

Yes. We ship all our goods delivered in the EU and Switzerland free of charge.

What is the Zizzz return policy?

We’re proud of our high-quality products. But in the case you are not satisfied, you can return a product within 30 days if it is not used or damaged.

We invite you to consult our "Process for online returns" page. You will find all the relevant information regarding our return procedure.